I wanted to give a honest review as a bride who worked with Haak winery in Santa Fe tx.
Below is my experience and warning to other brides!
So at the beginning it was amazing and our coordinator was amazing! It was a small winery. They had a cellar and outdoor space as options for the ceremony and an open air barn for the reception. Our contract was all inclusive and included cake, dinner and the coordinator services. We toured and fell in love. Things were great then one day like 2 months from my wedding I texted our coordinator and to ask about wine names and she texted me back that she was fired the week before due to “budget cuts”
so I started to freak out and was basically given no answer and that the general manager of the winery would be taking care of me… this was the only update I was given until about two weeks till my wedding.
I was never informed of a new coordinator. I texted the GM with a question and never received an answer. I instead was sent a text from their new “event manager”. As my wedding was so close we didn’t have much time so I gave her all of the documents I prepared for the wedding for planning. This was very frustrating as it mad me stress and plan everything that was supposed to already be done.
During our meeting I asked about the plans for rain. She showed me the cellar and let me know this would be where the ceremony would be held if it rained.
The weekend before my wedding I got a text from her letting me know that the cellar had been rented out to another party.?!?
The contract we had eludes to the property being exclusive. We had a week from our wedding and now no plan for rain. the percentages were from 20-40%at that point I was freaking out that it would storm the day of my wedding and had no plan. I had to reach out to the owner of the winery for a meeting and got one. In the meeting they still basically had no plan and refused to give us the entire property.
They then asked us to pay $ 1,800 for a tent to fix their mistake. When I brought up the fact that this was not my mistake and the lack of planning and miscommunication was on them, the owner agreed to “ split the tent so we ended up paying $500 for a tent over the outside ceremony area… so that issue was “solved”… then the day before our wedding we got an incorrect invoice for $2,000 more dollars for food and wine. We had already paid for that in the package. The coordinator had made another mistake and it wasn't until I demanded to know what was happening did she let me know if was a mistake and we would be refunded/ fixed the invoice.
Because of this, was freaking out again the day before our wedding… so stressful.
On day of the wedding the venue was completely open all morning and even had a singer doing a show? They legit let people from the winery walk around all morning where our wedding was being set up. And apparently do a wine/venue tour.
When I spoke with Julianne she was condescending and kind of rude and just said that they are allowed to do that?!? They ended up giving me a different day of point of contact after I called her out for her tone with me lol so I didn’t have to see or deal with her once the day got started.
I wanted to warn others because for the price you are paying (over $10,000)you shouldn't be having to deal with so much stress during what is supposed to be a celebratory time in your life.
It was a lot of stress and I couldn't recommend them less however the vendors they worked with for food and cake are highly recommend!
Cakes by Jula- had many guests rave about the cake flavor and how beautiful it was!
Robbinettte and company catering- we had so many guests LOVE the food choices! Got azomg reviews about that!