If you have nothing to compare to and don't care if workers are personable or helpful, I'm sure you'll have a tolerable time here! However, if you would like to ask the staff any questions, want to be able to jump down from climbing onto an adequately padded surface, or need to rent shoes, just take the drive over to Momentum where you'll be much better suited. Further and pricier, but worth it.
When faced with people wondering what the differences are between rappelling and bouldering, the old guy at the front desk acted as if nobody new has ever been there before. I understand with a small place like this, it's likely the regulars that keep them open, so I get the exasperation at having to explain the basics to people. But! As someone in the customer service industry as well, it's really not that hard to lay out the essentials, especially if your job is as simple as sitting at a desk and handing out shoes.
And that's not even mentioning how unkempt and poorly maintained the gym is. Can barely tell what color the rocks are with all the chalk buildup, and our party noticed several broken holds in the 2hrs we were there. Find somewhere else
